IT Process Lead - Software Development
hace 2 días

At Jabil, we empower the brands who empower the world it’s our reason for being and the guiding force that’s driving us to become the most technologically advanced manufacturing solutions provider on the planet.

Whether we’re serving one of the world’s biggest and best known brands or the coolest tech startups, our resolve never wavers.

We share common desires with these brands : to make the world a better, safer and cleaner place.


This role assumes responsibility for the internal processes of the Divisional Applications team with special focus on the Software Development Lifecycle.

The individual is expected to drive process definition, maturing the organization in the Software Development area over time by researching and implementing industry best practices.

Key responsibilities

  • Define and document Agile and Waterfall SDLC processes detailed
  • Organize workshops with IT leadership and cross functional teams to align on process steps
  • Maintain Visio process diagrams
  • Keep the documentation up to date on the SDLC Sharepoint page
  • Train IT personnel worldwide on SDLC processes
  • Serve as Single point of contact for process related questions
  • Audit process compliance of the various IT teams and prepare report on findings
  • Identify gaps and improvement opportunities
  • Understand company CMDB structure
  • Represent the team on decision-making forums related to CMDB
  • Improve data quality of the Application inventory in CMDB
  • Requirements

  • Minimum of 8 years work-related experience required in the field of IT, 4 years of experience in a similar position
  • Higher Degree in relevant field (Computer Science or related, Organizational Change management)
  • Good understanding of software development lifecycle
  • Demonstrated Process / IT Service design experience
  • Structured, process driven, pragmatic problem solver approach
  • Experience with working in a multicultural environment
  • Organizational Change Management experience
  • Continuous service improvement mindset
  • Excellent MS PowerPoint skills
  • Excellent verbal and written communication skills
  • Persistent personality
  • Able to overcome obstacles individually
  • Advantage

  • Strong Project management experience (Agile and Waterfall)
  • ITIL Foundations Certification
  • Audit experience
  • Scrum Master certification
  • SAFe certification
  • Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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