An Account Coordinator supports client servicing through research, writing, logistical and administrative functions. This professional works and lives in the digital world, participating in social online networks while keeping abreast of current affairs.
This professional applies analytical skills to gather available information on an issue, client or prospect; creates written documents and monitors the media.
The Account Coordinator is responsible for project execution and daily client service. This professional handles routine media relations activities and ensures the collection and tracking of results and works under supervision of Account Executive and above.
Supports day-to-day client projects by drafting, editing, and proofreading materials (i.e. summary reports, press releases, credentials, proposals), media monitoring, and by conducting and analyzing research on a variety of client related issues
Creates and maintains media lists, handles routine media inquiries, monitors the media for clients and successfully places stories
Implements and executes program tactics and media relations strategies e.g. events, promotions, trade shows and mailings
Helps plan and coordinate special events and promotion
Coordinates preparation and distribution of client documents, publications and contact information
Researches, monitors, and gathers information on client issues, or projects to report coverage that affects the client’s business
Actively participates in internal and client meetings, including brainstorming sessions, new business sessions,
Assists in accounting and administrative duties, e.g. billing, activity reports and vendor negotiation, manages projects and vendors, attending meetings, handling scheduling etc.)
Supports and implements a wide range of strategic communication and / or issues management campaigns
Supports new business process by preparing pitches and proposals, conducting research, compiling bios and preparing decks
Commits to continuous learning through Newlink Academy Certification Paths and other training opportunities
Excellent oral and written communications skills in English and Spanish
Knowledge, interest and experience with social media and digital world
Logistical and time management skills
Strong media relations skills
Excellent interpersonal skills
Ability to generate ideas and think creatively
Ability to work on multiple tasks simultaneously under pressure
Analytical skills as it applies to research and reporting
Ability to meet deadlines
Attention to detail - proofreading and ability to incorporate edits
BA or BS degree journalism, public relations, communications or related field.
A minimum of one (1) year of work experience in professional services firm, journalism, public relations, communications or related field is preferred.
Solid internships and / or trainee experiences in related fields
General understanding of techniques of a professional services / consultancy firm, journalism, public relations, communications or related field