43 Sales Admin Analyst TCAR
MICHELIN
Mexico
hace 4 días

43 Sales Admin Analyst TCAR - - - - - - - - - - - -KEY EXPECTED ACHIEVEMENTS Commercial Terms and Conditions (CTC) & price management

  • Analyses and challenges feasibility of commercial terms and conditions, based on business requirements
  • Verifies accuracy and consistency of collected data before entering them in the information system
  • Sets up the prices and commercial terms and conditions in the information system
  • Identifies rejections and manages the correction in the information system.
  • Conducts data cleaning to rid the system of old, unused data, duplicate or incorrect data Request Management
  • Captures customer’s requests & claims related to commercial terms and conditions and prices
  • Analyses and provides issue resolution or appropriate answer
  • Contacts, follows up and closes the loop with customer
  • Performs root cause analysis and implements corrective actions to eliminate reoccurrences
  • Shares recurring problems with the relevant internal partner(s) in order to find solutions Financial transactions traceability
  • Ensures the traceability of financial transactions, regardless type of payment, to answer to audits requirements
  • Produces and archives all supporting materials according to the rules in force in the territory covered Apply and improve work methods
  • Applies legal, fiscal and internal control rules (including embargo’s rules).
  • Recommends actions and evolutions to improve the efficiency of work methods, internal control compliance and customer satisfaction
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