Support Services Supervisor - Analysis and Inspection Textile (Home Based)
UL
Queretaro, MX
hace 6 días

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose : to make the world a safer, more secure and sustainable place.

Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.

UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change.

Satisfying? Yes. Exciting? Absolutely!

With over 3,000 employees globally, our Consumer Retail Services (CRS) division works closely with manufacturers, retailers and brands to support them in developing and producing innovative, safe products through consumer product testing.

Our proactive approach to risk reduction eliminates issues in sourcing, safety, and quality assurance before they impact our client’s business and brand.

Our expertise and dedication to enhance sustainability also extends across the areas of social responsibility, environmental, brand protection, supply chain security, extractives, and raw material sourcing.

What you’ll learn & achieve :

  • Responsible for project management with assigned clients and handle related activities.
  • Be a middleman between clients and inspectors, make sure the inspectors well understand the inspection criteria and make sure inspector will strictly follow the client requirement accordingly.
  • Coordinate with factories for inspection schedule. Confirming the inspection schedule with both clients and supplier or factory.
  • Pass the booking form and relevant data for TC team for scheduling system input.

  • Quote to clients and input the cost in invoicing system.
  • Check with client for inspection specification and send to inspector in advance and coordinate with inspectors to solve any inspection relative issue.
  • For technical issue, consult technical expert for advice and then forward the messages to the related inspectors and make sure the inspectors well understand the message.
  • Translate the inspection criteria and requirement documents for inspection purpose, if necessary.
  • Review inspection reports and release to relevant parties. Answer any inquires following if any from clients.
  • Prepare weekly / monthly summary as requested by client.
  • Prepare the monthly bill to client for payment collection.
  • File and update all necessary inspection document per requested in daily basic.
  • Handle client’s complaints independently or pass to relevant team to solve the complaint per the procedure.
  • What makes you a great fit :

  • College degree or above in Softlines field.
  • Excellent English reading and writing skills. Fluent in oral English will be preferred.
  • At least 5 years or above working experience in trading or merchandising field.
  • Independent business correspondence.
  • Good interpersonal skill and communication skill.
  • High sense of responsibility.
  • Good computer skill, such as : MS office.
  • Experience and knowledge in field of Softline, Apparel.
  • Willingness to extensive travelling requirements.
  • What you’ll experience working at UL :

  • Mission : For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
  • People : Ask any UL employee what they love most about working here, and you’ll almost always hear, the people. Going beyond what is possible is the standard at UL.
  • We’re able to deliver the best because we employ the best.

  • Interesting work : Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create.
  • We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.

  • Grow & achieve : We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards : Competitive enumeration package with : competitive salary & yearly bonusFriendly environment and collaborative colleaguesUL University Training and DevelopmentCasual dress code
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