Field TechnicianAkamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures.
With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
About the JobWorking with Network Infrastructure Engineers, the network field technician will perform server maintenance and be our remote hands and eyes in our data centers.
Maintenance consists of installing servers and switches in racks, un-racking servers and racking replacements, Ethernet and power cable wiring, fiber cable wiring, replacing disk drives and memory, and diagnosing simple hardware issues.
No previous data center experience is necessary. You will be part of the team which is responsible for Akamai’s Edge Platform consisting of over 150,000 servers in over 1,200 networks across over 90 countries.
This platform handles a significant portion of the world’s Web traffic. Basic Qualifications
The candidate needs to have the ability to lift 50 pounds and the ability to un-box and move equipment for several contiguous hours / days.
Must have reliable transportation. The job requires movement between locations that may not have access to public transportation.
Must have a laptop, cell phone, driver's license, and a basic set of hand tools (Testing tools, Light meter, cleaning wands. etc.)
Expected to travel between data center site locations for service and installation activities.
Handling of network cabling, storage and server equipment, Rack-and-stack installation, cabling, labeling, asset reporting.
Work with Ticketing service request systems
Daytime (8 am - 5 pm, M-F) availability is required
Night and weekend work may also be required at some points
Experience working in a data center.
Experience working with server hardware.
Experience with networking equipment and cross-connects.
Strong communication and organizational skills.
Goal-oriented attitude to work through roadblocks, attend to details, and bring about project closure.
The ability to work in an energetic and dynamic environment, with openness to the demands and rewards of building and maintaining a worldwide network (non 9-5 M-F work may be required).
Applicants should be hard working, reliable, have a willingness to be micro managed, but still be able to think and work independently.