Bilingual Call Center
Sequoia Connect
Azcapotzalco, Ciudad de México
hace 2 días
source : Talenteca

Our client represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise.

Our client is a USD 4.0 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies.

Its innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to its stakeholders.

Our client is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List.

Our client is part of the USD 16.9 billion Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, after-market and vacation ownership.

We are currently searching for a strong Bilingual Call Center Agent :

Requirements

  • 6 months of experience as a Call Center Agent (customer service)
  • Good knowledge of computer software packages, ie. Windows Excel, Word, Outlook.
  • Ability to build and maintain effective customer and stakeholder relationships.
  • Ability to confidently lead successful group / team sessions.
  • Ability to coach end to end people process components to deliver premium customer experience.
  • Understanding of how the team’s performance impacts the broader business.
  • Strong written and verbal communication and presentation skills.
  • Certificate of studies (minimum High School)
  • Basic-technical support knowledge
  • Availability of schedule (24 / 7)
  • Language :

  • English Native.
  • Spanish Native.
  • Note :

  • Company Bonus.
  • Temporarily remote due to COVID-19.
  • If you meet these qualifications and are pursuing new challenges that focus on delivering innovative solutions that increase business value, we’d like to talk with you today.

    Come be a part of the action at Sequoia Connect. Explore all our job openings Sequoia Career’s Page : *

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