Primary Job Accountabilities
Data maintenance Learn and understand data elements and work with client to keep them up to date for use in Transplace systems and processes
Gap management Identify gaps in data and related processes, work with internal departments and / or client to resolve them
Reporting prepare and distribute reports
Essential Functions and Tasks
Maintain Plan for Every Part Database Full understanding of data source and all data elementsDevelop process to audit the data and manage audits of the dataUnderstand how data integrates with processes and look for gaps or opportunities for improvementWork directly with client to keep data updated, add new data, and make old data obsolete
Project Management Gather customer requirementsSchedule strategy calls with stakeholdersScope project appropriatelyDedicate required timeCoordinate subject matter expert assignments with cross-functional teams, holding all participants accountable to project milestones and deadlines.
Communicate to stakeholders on progressEnsure deliverables meet customer expectations in both timeliness and quality
Customer Relationships Communicate effective, prompt, detailed and courteous communicationsServe as consulting analyst and project manager.
Travel to customer site to gather data, conduct kickoffs. Run analysis, clean up data, analyze data, prepare presentation
Knowledge and Expertise
Experience with Microsoft Office Products (Access, Excel, PowerPoint, Word)
Ability to extract data from business intelligence and database tools
Knowledge of transportation management systems, SAP, Oracle or other ERP systems would be a plus.
Analytical Thinking - Conducts a thorough search for relevant information when approaching problems. Grasps pertinent issues in all their complexity.
Carefully weighs the impact of a broad range of related issues or factors. Requests the opinions and insights of others during problem-solving efforts, when appropriate.
Communication & Collaboration - Oral and written communication skills are consistent, professional, clear, concise, and achieve desired objectives.
Listens and gets clarification. Provides and responds well to feedback, questions and viewpoints. Fosters alliances with others as valuable resources, treating them with respect and dignity.
Forms cross-functional networks to share information and reach mutual goals.
Customer Relationship Savvy - Understanding of the escalation process / channels / criteria and the limitations and scope of one's own role within the Customer Relationship.
Internal Customer Focus - Develop relationships internal to Transplace and gain understanding of Transplace business model for the customer.
Intrinsic Motivation - Ability to work independently under pressure, requesting assistance when appropriate. When tools, processes and resources do not exist within Transplace's domain, demonstrating the initiative to seek-out appropriate solutions / tools.
Organizational Agility - Demonstrates a desire to understand how the various organizations within Transplace function.
Knows how to get things done through both formal channels and informal networks. Understands the origin and reasoning behind key policies, practices, and procedures.
Planning and Organizing - Uses time efficiently. Prioritizes and plans work activities. Anticipates situations in advance and prepares to cope with them.
Ability to identify scope creep and provide feedback to necessary stakeholders. Integrates changes smoothly.
Political Savvy - Ability to target communication effectively to achieve desired results with both internal and external customers
Presentation Skills - Ability to present results to both internal and external customers in a manner that the customer understands and with which he / she can operate.
Sense of Urgency - Possesses the attitude and determination to stay focused on results and deadlines until the task or project is completed.
Technical Orientation - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Picks up on technical concepts quicklyQuickly grasps the essence of underlying structure. Is good at learning new industry, company, product, or technical knowledge.
Project and self-management
Strong Microsoft office skills (particularly Access and Excel)
Understanding of Plan for Every Part concept
Data maintenance, solid understanding of data integrity
1-2 years logistics experience
BS in Business, Supply Chain Management or related field