SMB Account Executive
Zendesk
Mexico City, Distrito Federal, Mexico
hace 4 días

Job Description

Zendesk is hiring! We're looking for a motivated self-starter who has a consultative sales approach, provides excellent customer experience, and offers polished presentation skills.

Our SMB Account Executives single-handedly own an inbound pipeline of sales opportunities and expand on existing customer accounts across a very large customer base.

Ideal candidates will bring a proven track record in sales achievement, with Software / SaaS experience a plus!

Responsibilities

Exceed activity, pipeline, and revenue goals on a monthly basis

Become a guide on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers

Respond to a large number of inbound leads and existing customers

Continue to build pipeline of new business, upsell, and cross-sell opportunities

Develop and maintain relationships within accounts

Be the voice of the customer; understand their needs and make them champions

Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce

Bachelor’s degree

Excellent verbal and written communications skills

Proficiency in both Spanish and English

2+ years of full cycle sales experience; software / SaaS experience preferred

Real passion for technology and quick ability to learn tools and processes

Outstanding organizational skills, with the ability to multi-task a high volume of opportunities at all times

Ability to thrive in a fast-paced environment; move quickly, think strategically and are superb at tactical execution

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers.

Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to fosterglobal diversity, equity, & inclusion in the workplace.

Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes.

Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

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