Logistics Coordinator - Third Shift
Expeditors
Ciudad Apodaca, Nuevo Leon, Mexico
hace 6 días
Job Description

  • Provide 100% Customer Service 100% of the time. Providing exceptional customer service to our customers is a requirement, and a point of pride for us.
  • Combination of phone call, email, and Instant Messaging Customer Service - both internal and external
  • Oversee internal and external customer´s logistics and supply chains to ensure performance in operations and execution of KPIS´s.
  • Receive key shipment information from customers, and enter it in to our transportation management systems efficiently and accurately.
  • Track and trace shipments to ensure smooth and timely freight process flow.
  • Tactically manage and resolve transportation exceptions in order to mitigate delays, and risk for our customer´s cargo.
  • Through this tactical management, understand exceptions first hand in order to flesh out root causes and trends.
  • Fully understand customer requirements, including internal and external SOPs.
  • Work hand-in-hand with our network to analyze transportation scenarios and assist in making recommendations for alternate transportation options to meet the customer’s requirements.
  • Escalate issues properly to the customer per their standard operating procedures, keeping them notified at all times of current shipment status and what Expeditor’s plan is to meet their needs.
  • Analyze large sums of information and/or data and recognize trends and/or patterns; make recommendations for improvement based on your findings.
  • Manage projects, develop project plans, and monitor performance.
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies/requirements.
  • Complete all tasks/functions as assigned.

Qualifications

  • Bilingual in Spanish/English.
  • Two years of experiance in Finance, Data Analysis, Project Management, Consulting or related field is preferred, but not required.
  • Bachelors degree in Business, Supply Chain/Logistics, Finance, Economics, Project Management or related field is preferred, but not required. 
  • Excellent computer skills (Excel, Work, PowerPoint, etc.).
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Ability to develop and maintain lasting relationships with internal and external stakeholders.
  • Critical thinking, including the ability to analyze a scenario and determine the best next actions.
  • Pro-active, self-starter.
  • Strong organizational skills,
  • Sense of urgency.
  • Multitasking Ability.
  • Flexibility/availability - Holidays, co-worker coverage, etc.
  • Dedication, and strong belief in teamwork.
  • Desire for a long-term, growth oriented career in supply chain/logistics.
  • Most poses and eximplify the highest level or moral character. Doing the right thing, every time, no exceptions.


Additional Information

Expeditors offers excellent benefits:

  • Vacaciones – prestaciones de ley excedidas.
  • Seguro de gastos medicos.
  • Seguro de vida.
  • Vales de despensa.
  • Plan de acciones después de un año.
  • Pago de horas extra.
  • Entrenamiento y plan de desarrollo.
  • Aguinaldo - prestaciones de ley excedidas.
Reportar esta oferta
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Inscribirse
Mi Correo Electrónico
Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
Continuar
Formulario de postulación