HRSS Operations Associate
Marsh & McLennan Companies
Manila , Six/NEO
hace 5 días

Company : MMC Corporate Description : Marsh & McLennan Companies is seeking candidates for the following position based in Manila office : HRSS Operations Associate What can you expect?

Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries Constant Challenge work in a fast-paced environment in a company with strong values Team Culture collaborative group of top-notch professionals and stakeholders What is in it for you?

A company with a strong brand and strong results to match Genuine work-life balance with flexible working arrangements Competitive salary and comprehensive benefits and programs We will count on you to : Answers incoming calls and emails from colleagues and third party vendors and provides accurate answers and detailed information to their HR inquiries which will be handled within our SLA’s Supports our customers by communicating in a clear, concise and confident manner in order to provide an excellent customer service experience.

  • Researches complex issues and provides timely, accurate resolution. Documents all inquiries and interactions with the colleagues and other internal / third party participants;
  • monitors colleague requests; researches and identifies required information to resolve colleague inquiries and forwards to the appropriate group for resolution as necessary.

    Shares with other team members or manager any opportunities for process improvements. Liaises with other departments to ensure timely research and problem resolution.

    What you need to have : Effective communicator, both verbally and written, with strong interpersonal skills Demonstrable experience in the BPO industry (at least 2 years’ experience) Preferably with sound background in HR Shared Services Good analytical skills, detail-oriented and logical thinker Comfortable to work at night shift and shifting schedules in Bonifacio Global City, Taguig Open for Fresh Graduates If you think you can inspire and make a difference in a dynamic and international organization, submit your application and let’s talk about your success and qualifications for the position.

    About Marsh & McLennan Marsh & McLennan (NYSE : MMC) is the world's leading professional services firm in the areas of risk, strategy and people.

    The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.

    Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.

    Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.

    Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.

    Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.

    com, follow us on LinkedIn and Twitter mmc global or subscribe to BRINK.

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