IT Business Lead Analyst
Citigroup Inc
Mexico,
hace 21 días

IT Business Lead Analyst

To ensure the correct documentation of functionalrequirements as a respond to business requirements ; regardless of the tool andimplementation methodology being used (waterfall, agile, etc),

Is accountable of performing QA for SDLC methodologydeliverables,

To act as a liason between Technology andBusiness / Operations areas to understand their objectives and activities topropose customer-

driven improvements during the different stages of theproject.

Areas to work with, not limitative, are : Product Management(Payments, Collections...), Digital channels, TTS Operations, other Technologyareas, Global Function areas such as Compliance, GCB areas like Contact Centerand Branches.

2 to 3 years coordinating activities among teams (Tech andnon-Tech)

2 years peforming QA and / or follow up activities

3 years executing analysis, definition and process mappingactivities

Knowledge Banking payments products and processes

Project management tools and methodologies

Methodologies such as Lean, Six Sigma, ITIL

MS Office; excel at an advanced level

Qualifications

Bachelor degree in Systems Engineering, Technology or other related degrees

English medium-high level

Experience 6 to 9 years participating in Technology projects using Waterfall, SDLC and / or Agile methodologies

At least 5 years’ experience in the banking industry

Ability to work with cross-functional teams across different global time zones

Strong combination of technology and business skills

Results oriented

Negotiation and issues resolution

Creative, think out of the box

Client focused

Communication skills (verbal and written)

Working City : Mexico City, Revolución 1267

Work schedule : 9 : 00 - 19 : 00 hrs, Monday to Friday

Yes, 10 % of the Time

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