Televentas
Avantorinc
Mexico City, CH
hace 2 días

Job Summary

Sells VWR’s products and services (via telephone or e-mail) to selected customer segments. Ensure customer satisfaction by providing timely and accurate support in conjunction with Customer Service

MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)

  • Responsible to drive inbound and outbound calls, to focus on maintaining and expanding business relationships / market share with existing and new customers.
  • Active interaction with customers by calls, mails, flyers, or other media.
  • Work persistently to acquire new accounts and lead generation in assigned territory or customer base.
  • Process quotations; receive orders, follow-up on Pos.
  • Take care of middle-to small accounts with ownership.
  • Leverages cross-functional resources to achieve results / meet customer needs.
  • Performs other duties as assigned.
  • QUALIFICATIONS (Education / Training, Experience and Certifications)

  • College degree or above, major in biology / science / chemical
  • 1-3 years of relevant experience in a sales assistant, customer service or marketing specialist role
  • Experienced on telesales scripts preferred
  • KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

  • Good communication skills and clear pronunciation. Proficiency in written and computer skills
  • Outgoing, confident, patient personality and customer oriented attitude
  • ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

    Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

    A frequent volume of work and deadlines impose strain on routine basis.

    DISCLAIMER :

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

    Avantor is proud to be an equal opportunity employer.

    EEO Statement

    We are an Equal Employment / Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state / province, or local law.

    If you need a reasonable accommodation for any part of the employment process, please contact us by email at TalentManagement vwr.

    com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.

    Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

    For more information about our commitment to equal employment opportunity, please Privacy Policy(Links to (1) EEO is the Law poster and any supplements, (2) pay transparency nondiscrimination statement, and (3) if desired, Company EEO / AA Statement

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