Checks the daily arrival list for VVIP's or guests with special need. To be present at the Concierge / Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner. Tag baggages it and return the identification slips to guests.
Assists guests with luggage to the front desk. Escorts guests to room, placing luggage in room assigned by front desk. PREREQUISITES : Previous experience in hospitality would be preferred and Commitment to delivering a high level of customer service.
Be a good team player and Flexibility to work a variety of early and late shifts. Able to stand for long hours. EDUCATION : High school or equivalent education.
Computer Basics and knowledge of Property Management software. EXPERIENCE : Previous experience working in a luxury 4 or 5 star hotel or serviced apartments environment.
The successful candidate is likely to have a passion for customer service, excellent communication skills and good levels of written and spoken English.