Release Manager
Netcracker Technology
Mexico City, Mexico
hace 19 días

Position Summary :

Netcracker Technology is looking to hire an experienced Release Manager to join our growing company! The Release Manager will be providing support to one of our largest customers in the LATAM region.

This role will be pivotal in our delivery of outstanding customer service and accountability to ensure successful Application management support .

Role & Responsibilities :

Position Summary (Roles & Responsibilities) :

Negotiate, plan and manage all aspects of the end to end release processForward Plan the release windows and cycles across a portfolioPrepare deployment plans for planned and ad-

hoc changes, review them with the teamManage risks and resolves issues that affect release scope, schedule and qualityMeasure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectationsCoordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updatesCommunicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changesManage relationships and coordinate work between different teams at different locationsConduct Release Readiness reviews, Milestone Reviews, and Business Go / No-

Go reviewsWeekly Release ReportingCommunicate release details and schedules to the Business as requiredSign off the release package for implementation Work with release engineers to understand impacts of branches and code mergesMaintains the release schedule for all core services and ensure alignment across key partners and vendors.

Continually work towards making improvements in the release processLead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.

Participate in CAB meetings to discuss release scope and / or roadblocksMaintains a release repository and manages key information such as build and release procedures, dependencies, and notification listsResearches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs

Experience & Requirements :

  • Bachelor’s degree in Computer Science or related field
  • 2-6 years of previous release and / or project management experience, (Solid understanding of project management principles preferred)
  • 8-10 years of experience in information systems operations environment in systems analysis or development
  • Formal training in project management practices preferred
  • Advanced knowledge of software development life-cycle
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Demonstrated effective leadership and analytical skills
  • Must be self-motivated, detail-oriented, and have a high degree of organizational skills
  • Able to give multiple examples of creativity and critical thinking on the job
  • Advanced written and verbal communication skills are a must
  • Spanish and English fluent Speaker
  • Based in mexico City
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