Implementation Managers work directly with clients across all market segments, including hedge funds, banks, brokers, wealth managers, asset managers and pension plans.
Implementation Managers direct and coordinate all work efforts internally and work with the client throughout the on-boarding process, which is organized as an implementation project, and which results in a solution in which our risk and analytics products are integrated into the client’s investment process.
Implementation Managers manage several client on-boarding projects simultaneously. They form and lead virtual teams, along with Implementation Consultants, Risk Consultants, Client Services and Sales, dedicated to the clients.
Scope of Responsibility
Take full responsibility and accountability for managing client implementation projects from initiation to seamless transition into operational service
Answer implementation questions that arise during pre-sales and contract negotiations and make recommendations based on likelihood of success
Prepare and present clear and detailed project plans and solution definitions that comprise all deliverables
Understand, analyze and configure technical aspects of the client workflow
Organize resources required and establish milestones and timeframes internally and with clients
Coordinate internal and external effort to complete all planned tasks and resolve all unplanned issues
Communicate project status / issues / risks via appropriate media at agreed frequency
Report on project status on a regular basis with all stakeholders efficiently
Identify and communicate risk factors that might delay a deliverable or threaten effective project completion
Escalate issues and risks to project stakeholders in a timely and effective manner
Define success criteria , establish and manage reasonable expectations, internally and externally
Prepare internal and client project deliverables during transition to operational service
Follow implementation best practice and create best client experience during the project
Knowledge of and experience with a variety of information technologies, including portfolio or risk management systems
Good understanding of financial products is required : equities, fixed income, derivative products and financial risk management techniques and portfolio management theory
Project management certificate (e.g. PMP, PRINCE2) is preferred
Strong communication, organizational, negotiating and problem solving skills
Self-reliant, detail-oriented and a fast learner
Excellent in team work and collaboration
At least two years of successful project management experience in a client-facing role in the financial service industry
Bachelor’s Degree required, preferably with a finance or engineering focus
CFA or FRM certification or MBA or Masters degree in finance or engineering is preferred
Fluency in English is required
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
To all recruitment agencies : MSCI does not accept unsolicited CVs / Resumes. Please do not forward CVs / Resumes to any MSCI employee, location or website.
MSCI is not responsible for any fees related to unsolicited CVs / Resumes.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership / union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy / maternity leave), veteran status, or any other characteristic protected by law.