Customer Service Representative Part Time
United Airlines, Inc.
Puerto Vallarta, Mexico
hace 6 días

Job overview and responsibilities

Staffing the ticket counter, boarding gates and baggage service areas of the airport (Duties may include check-in, ticketing, gates, baggage service and operations).

Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as :

Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage

Preparing tickets, determining fares and routing to assure passenger's travel needs are met

Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress

This position is offered on local terms and conditions

Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.


High School Diploma / GED or equivalent school leaving certificate

Must be able to work the ticket counter as well as the boarding gates and baggage service area

Must have a professional appearance

Must have excellent communication skills

Must be fluent in English and Spanish (written and spoken)

Must be able to work in a fast-paced environment

Must be able to lift and maneuver heavy baggage

Must be able to stand and walk throughout the entire work shift

Must possess excellent customer service skills

Proven customer service work experience

Must be at least 18 years of age

Must be able to travel to US for training if required

Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday

Must be legally authorized to work in Mexico for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position


Previous airline, travel, or hospitality work experience

Previous Customer Service experience within the airline industry

Equal Opportunity Employer Minorities / Women / Veterans / Disabled / LGBT

Division : 62 Airport Operations

Function : Customer Service

Equal Opportunity Employer Minorities / Women / Veterans / Disabled

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