Bilingual Customer Service Representative - Sales and Service
AT&T
Guadalajara, Jalisco, MX
hace 2 días
source : BeBee

Join us for our hiring event on November 9, 2019!Location : Periferico Sur, Manuel Gomez Morin 8316. Col. Paisajes del Tesoro, Tlaquepaque In Front of ITESODelivering best-

in-class service is just the beginning. As a Bilingual Sales, Service and Retention Representative, you?ll be part of a team of professionals dedicated to keeping our customers connected.

Join our growing team and find out just how far a career at AT&T can take you.Roles and Responsibilities : -Ability to deal with a variety of customers.

  • Ability to upsell products and services from AT&T-Ability to explain and resolve complex billing issues-Ability to multi-
  • task; using a computer while wearing a telephone headset, evaluate options to sell products to customers, toggle between 7-

    10 different software programs, take notes and create rapport with customers at the same time-Build relationships and retain the customer-

    Resolve the customer?s issue while on the phone to completion-Listen and respond on the phone while receiving back-to-back calls throughout your entire shift.

  • Need to be creative and innovative-Availability of hours : Monday to Saturday. No work on Sundays
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