Primary Job Accountabilities
Perform all activities related to international ocean, air, dray, drayage and freight-forwarder invoice approval processing
Receive weekly ocean carrier statements and match shipment invoices to the statements
Audit invoices against ocean carrier contract rates
Submit rate discrepancies to ocean carriers and / or customer for resolution
Research and reconcile payment issues
Research invoice rejections
Analyze allowable free time for ocean and drayage invoices as applicable
Assist on all activities necessary to process carrier payments in a timely manner
Communicate with customer and international carrier contacts for missing statements, invoices and payment details
Save all statements and documentation to carrier shared data sites and folders, and ensure any approvals for discrepancies are uploaded in TMSF
Process various legs leg 1, leg 2, leg 3, as applicable and be sure documents uploaded in TMSF for each leg
Monitor payment timelines to ensure payments are submitted within required credit term days
Understand international commercial terms and prepaid vs collect line items on carrier invoices
Monitor email communications, responding and escalating as necessary in a timely and professional fashion
Essential Functions and Tasks
Able to run and review the invoice approval processes, research and resolve approval and payment issues independently and proactively look for areas of improvement for daily processes.
Able to resolve all Invoice Rejections in a timely manner
Ability to multi-task and work on multiple carrier statements daily and weekly
Knowledge and Expertise
Knowledge of Microsoft Tools and other applications : Ability to leverage Excel and other MS programs, including Word, Excel, Access, Outlook, Skype & Teams.
Knowledge of ocean container carrier freight rates, contracts and accessorial fees
Knowledge of Internet and usage of websites : Ability to ocean carrier and forwarder websites to source data.
International Geographical Expertise : familiarity with global geography
The "I am Transplace" Way : Protocols for answering the phone, e-mail, IM, etc. etiquette and professional standards.
Proficient computer skills including e-mail, routine database activity, Word, Excel (including vlookup and pivot tables), & PowerPoint.
Advanced communication skills : Relates well to all kinds of people, inside and outside the organization. Builds effective and constructive relationships.
Listens; builds appropriate rapport. Uses diplomacy and tact. Can convince others of the merits of their point of view or influence others to adopt or support another position.
Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying contracting and pricing issues, etc.
Customer may be Transplace customer and / or the Transplace customer.
Ability to communicate with teams and individuals in international locations
Basic Math (Includes aptitude to learn how to calculate percentages and foreign currencies)
Service Orientation (Commits to and enjoys providing exceptional service to internal and external customers.)
2-3 Years of International Freight Accounts Payable Experience