Data Guru (Business Intelligence Supervisor)
TaskUs
Tijuana, Baja California, Mexico
hace 3 días

Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies? We thought so.

The Data Guru will be based in Tijuana and will report to our VP of Data Science. As the Data Guru, you will be fully accountable for the design, delivery, and management of the data science practice in our Tijuana site which includes providing automated reporting and regular insights to each campaign as well as support to all departments.

Additionally, you will be directly accountable for providing the business with analysis and intelligence on how their business is performing.

Through close partnership with the site leads (Operations VPs), you design, implement, and track Business Intelligence programs to produce measurable improvements in campaign performance, profitability, and culture.

You serve as the lead for the BI team onsite and are responsible for the team’s deliverables, management, and personal development.

At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives.

Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride.

We invest in our team because #peoplefirst isn't just a phrase, it is the cornerstone on which we have built our business.

We know employee happiness equates to customer satisfaction. TaskUs offers the adventure of a lifetime, working side by side with passionate teammates and giving you opportunities for career growth that is unparalleled.

If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

Must be proficient in English and Spanish

Responsibilities (including, but not limited to) :

  • Conduct performance monitoring sessions covering deliverables, performance, upskilling requirements, and personal development.
  • Log results of performance monitoring sessions in weekly status reports and logged in the GROW Coaching tool
  • Accountable for providing the site VP analysis on the performance of their site
  • Ability to improve the site’s profitability, efficiency, or culture
  • Meet monthly KPI’s set by VP / Director of Data Science
  • Accountable for ensuring quality for all operations of their site
  • Deliver measurable improvement to each campaign in their site to the client’s expectations
  • Accountable for the automated dashboard package and data integration for each campaign in their site
  • Skills / Qualifications :

  • Bachelor’s Degree, MBA or JD - preferred
  • Certification or relevant work experience in Business Reporting / Analysis
  • 7 years of experience managing / developing teams
  • Excellent communication skills
  • Works well with others and fosters teamwork
  • Sets stretch goals and adopt high standards for themselves
  • Takes initiative and can be a change agent to our business
  • Can think ahead, anticipate and act and use good judgement
  • Open to international travel as needed, up to 15%
  • Open availability to the needs of the business, occasionally working weekends, long hours, and overnight shifts
  • Must be proficient in English and Spanish
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