Develop clear understanding the platform support methods
Develop clear understanding of and manage system documentation
Manage and update system monitors for adequacy and implement
Addressing issues as they arise
Take part in after hours on call support
Take part in after hours / weekend deployments as required
Prioritise requests from end users, development and product teams
Transfer knowledge gained since on-boarding into existing support team
Merge PS methodologies with "current" application support methodologies
Required Experience and Skills
Experience with infrastructure as code (ansible, terraform...etc.)
Experience developing and maintaining CI / CD process for enterprise SaaS and on-prem applications using tools like Git, Jenkins, Maven, Bamboo etc.
Hands-on experience in building / administering containers using tools such as Docker, Vagrant, Kubernetes (open shift) etc.
Experience in maintaining public cloud-based solutions with AWS and Azure
Hands-on experience maintaining / building cloud based microservices.
Experience in handling and supporting Confluent KAFKA
Experience in supporting Elasticsearch, Logstash and Kibana stack environment
Experience in fast-paced financial technology environment
Ability to analyze and resolve complex infrastructure resource and application deployment issues.
Technical skills : CI / CD, Kubernetes, Logstash, Kibana, Apache Maven, Elasticsearch, Amazon Web Services (AWS), Git, Software as a Service (SaaS), Ansible, Vagrant, Jenkins, Bamboo, Docker, Microservices
Nice to have
Preferred Experience and Skills
An understanding of the financial markets and trading applications
Bachelor's Degree or equivalent work experience
Experience with the use of MS Office applications : Word, Excel, Outlook, PowerPoint and Visio.
Skills : Trading, Financial Market Infrastructure (FMI), Microsoft Office