Platform Support Technician
Mexico City, MX
hace 4 días


  • Develop clear understanding the platform support methods
  • Develop clear understanding of and manage system documentation
  • Manage and update system monitors for adequacy and implement
  • Addressing issues as they arise
  • Take part in after hours on call support
  • Take part in after hours / weekend deployments as required
  • Prioritise requests from end users, development and product teams
  • Transfer knowledge gained since on-boarding into existing support team
  • Merge PS methodologies with "current" application support methodologies
  • Must have

    Required Experience and Skills

  • Experience with infrastructure as code (ansible, terraform...etc.)
  • Experience developing and maintaining CI / CD process for enterprise SaaS and on-prem applications using tools like Git, Jenkins, Maven, Bamboo etc.
  • Hands-on experience in building / administering containers using tools such as Docker, Vagrant, Kubernetes (open shift) etc.
  • Experience in maintaining public cloud-based solutions with AWS and Azure
  • Hands-on experience maintaining / building cloud based microservices.
  • Experience in handling and supporting Confluent KAFKA
  • Experience in supporting Elasticsearch, Logstash and Kibana stack environment
  • Experience in fast-paced financial technology environment
  • Ability to analyze and resolve complex infrastructure resource and application deployment issues.
  • Technical skills : CI / CD, Kubernetes, Logstash, Kibana, Apache Maven, Elasticsearch, Amazon Web Services (AWS), Git, Software as a Service (SaaS), Ansible, Vagrant, Jenkins, Bamboo, Docker, Microservices

    Nice to have

    Preferred Experience and Skills

  • An understanding of the financial markets and trading applications
  • Bachelor's Degree or equivalent work experience
  • Experience with the use of MS Office applications : Word, Excel, Outlook, PowerPoint and Visio.
  • Skills : Trading, Financial Market Infrastructure (FMI), Microsoft Office

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