Your Team responsibilities
We are currently seeking an experienced Analytics Client Service Analyst to join our Client Coverage organization in Monterrey.
What we will offer you : Depending on your location of your role, you can expect
Competitive fixed and variable compensation, holiday / vacation allowance & retirement savings plans / pensions
Employee Resource Groups to support you in and out of the office
A wide range of benefits including healthcare, dental plans, risk insurances and (location dependent) - cycletowork schemes, gym benefits, retail discounts,
A purposeful approach to Wellbeing including training, support networks, membership to wellness platforms and vendors, and active local office communities
A specific and deliberate planning to the physical offices in which we work, and support for everyone spending periods of time working remotely or at home.
This approach mirrors our commitment to transparency and sustainability and puts the safety and wellness of our employees at the center of all we do.
We aim to provide productive and sustainable work environments and technology that encourages collaboration, creativity and innovation.
Your key responsibilities
Answer detailed client inquiries about MSCI products and methodology
Participate in developing client relationships through proactive follow up on issues raised by clients
Analyze market performance and data for our clients on a reactive and a pro-active basis
Maintain relationships by ensuring relevant product and model information is shared with clients
Provide client feedback to the Coverage, Product Management, Research, and Production groups
Act as point of contact for routine inquiries and data requests
Keep up with current events and trends in the market place
Your skills and experience that will help you excel
Specific Knowledge / Skills
A self starter and highly motivated, ability to work individually and within a team
Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients
Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines
Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities
Ability to work efficiently with diverse cultures on a global team and knowing when to involve appropriate colleagues in projects regardless of functional, geographic, and business lines
Ability to develop value-added contributions to both internal and external clients
Track record of challenging self and others to anticipate future trends and creatively capitalize on opportunities
Ability to speak and write in foreign languages a plus
Deep understanding of international financial institutions and global financial market
Demonstrated understanding of financial topics, such as : modern portfolio theory, equity and portfolio construction, optimization, CAPM, multi-factor risk models, market risk, credit risk, and VAR
Strong analytic, quantitative, and problem solving skills
Excellent verbal and written communication skills
1-3 years experience in Financial Services.
Undergraduate degree in finance, economics, statistics, mathematics, or other quantitative fields required.
MFE, MBA, Masters Degree and / or CFA desired but not essential
How we’ll support you
Coaching and support from experts in your team
A performance and growth-oriented culture and values
Opportunities for continuous learning to aid progression
Goal based objectives and development plans
Transparent performance-based compensation schemes
Employee resource groups such as the Women’s Leadership Forum, MSCIPRIDE, and Eco-Groups.
About MSCI and our teams :
MSCI is a market leader in Global Indexes, Smart Beta, ESG and Risk Management, and is at the forefront of the secular trends dominating the financial services landscape today.
We are committed to the future sustainability and transparency of the financial markets. We create innovative products and services that allow our clients to make more informed investment decisions, and we provide investors with critical performance measurement and risk management data and analytics.
Click here to see what we do (link to MSCI brochure)
Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity.
Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.
MSCI is committed to developing a culture and workforce that reflects the clients and communities in which we operate. Increasing our diversity expands our talent pool which helps to accelerate innovation in all we do.
We especially encourage members of historically underrepresented groups to apply, including women, ethnic minorities and those in the LGBTQ community.