Payments Operations Senior Analyst
hace 4 días

Didi Chuxing ( DiDi ) is the world’s leading mobile transportation and convenience platform. The company offers a full range of app-based transportation and life services for over 550 million users across Asia, Latin America, Australia, and Russia, including Taxi, Express, Premier, Luxe, Bus, Designated Driving, Enterprise Solutions, Bike Sharing, E-bike Sharing, Automobile Solutions, Food Delivery, and Payment.

Tens of millions of drivers who find flexible work opportunities on the DiDi platform provide over 10 billion passenger trips a year.

DiDi is committed to collaborating with policymakers, the taxi industry, the automobile industry, and communities to solve the world’s transportation, and environmental, and employment challenges with localized smart transportation innovations by leveraging its AI capabilities.

By continuously improving user experience and creating social value, DiDi strives to build a safe, inclusive, and sustainable mobile transportation and convenience ecosystem for cities of the future.

DiDi uses technology to improve mobility in our world. As such, we always look for people from every background who want to support our vision, through equal opportunity and nondiscriminatory, fair and impartial treatment, completely free of prejudice related to race, nationality, religion, gender, ethnicity, age, political affiliation, sexual preference, marital status, disabilities or family responsibilities.

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What will you do?

  • Analyze and present data in a way that contributes to the decision-making process : design analyze, explore, research, experiment, communicate results, and insights.
  • Learn the tool-set required to be a successful contributor to the company strategy design.
  • Support and follow up on the implementation of processes and projects.
  • Interact with other areas and stakeholders (get things done).
  • Propose solutions to problems based on data.
  • Generate the data necessary to understand users' behavior.
  • Come up with strategies to lower down user acquisition costs and improve retention.
  • Identify and propose channels to grow our customer base, always driven by cost-efficiency.
  • What will you need?

  • Industrial Engineer degree or business school (Bachelor or Master).
  • Strong analytical skills.
  • Data-driven and problem-solving abilities.
  • Desirable experience in high-performance environments.
  • To be a Fast learner and tech lover.
  • Interest in continuously developing yourself and learning new skills.
  • Fluent in English and Spanish.
  • To be Customer-focused .
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