Customer Excellence Representative
Knorr-Bremse
Acuna, Coahuila de Zaragoza (Coahuila), Mexico
hace 2 días

Knowledge :

Knowledge of principles and practices of personnel administration, effective oral and written communication skills, excellent interpersonal skills

Experience :

  • Minimum of 5-7 years of Account Management experience preferred
  • 7-10 years of previous ERP experience, SAP preferred
  • Automotive or related industry preferred
  • Customer Scorecards Delivery Performance Metrics required
  • Skills :

  • Excellent analytical and organizational skills
  • Excellent interpersonal, written, and oral communication skills
  • Strong ability to work under pressure with strong emotional intelligence skills to properly manage conflict
  • Proficient in Microsoft Office applications with advanced Excel skills, specifically Pivot Tables, VLOOKUP's, and analysis
  • Team player with the ability to work independently with limited guidance
  • 100 % Bilingual (English / Spanish)
  • Education / Certifications :

  • Bachelor’s degree required
  • Six Sigma Greenbelt certification preferred
  • Skills :

  • Excellent analytical and organizational skills
  • Excellent interpersonal, written, and oral communication skills
  • Strong ability to work under pressure with strong emotional intelligence skills to properly manage conflict
  • Proficient in Microsoft Office applications with advanced Excel skills, specifically Pivot Tables, VLOOKUP's, and analysis
  • Team player with the ability to work independently with limited guidance
  • 100 % Bilingual (English / Spanish)
  • Experience :

  • Minimum of 5-7 years of Account Management experience preferred
  • 7-10 years of previous ERP experience, SAP preferred
  • Automotive or related industry preferred
  • Customer Scorecards Delivery Performance Metrics required
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