Dispute Management Analyst
Distrito Federal, México
hace 8 días

Job Description

  • Accountable for all aspects of order control; review and resolution of customer orders that are blocked; utilizes the flow of order shipments as needed to maintain prompt payment on current outstanding balances;
  • Handles standard collection activities for low impact customer accounts. Assigns deduction management component (DMC) notes for disputed invoices when identified.

    Works with customer service to ensure export documentation is in compliance. Processes commission payments. Interacts with customer service and accounts receivable for resolution of remittance misapplications, offsets and other customer-

    related account reconciliation's. Performs simple account reconciliation's. Mentors less experienced personnel. Works with banks on reporting to businesses.

    Participates in process improvement projects to improve all aspects of credit and collections.

    Job Qualifications

  • Bachelor s degree in accounting, Business administration or related field
  • Fluent English
  • Experience in Credits and collections or in Customer Service
  • About DowDuPont

    DowDuPont (NYSE : DWDP) is a holding company comprised of The Dow Chemical Company and DuPont with the intent to form strong, independent, publicly traded companies in agriculture, materials science and specialty products sectors that will lead their respective industries through productive, science-

    based innovation to meet the needs of customers and help solve global challenges. For more information, please visit us at www.dow-dupont.com.

    The positions represented by this job posting are aligned to one of the three divisions, Agriculture, Materials Science or Specialty Products, which are expected to separate from DowDuPont into stand-

    alone public companies. Information on the division alignment will be provided during the recruitment process.

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