Driver Operations Lead, Beat Tesla

Beat

Mexico City

hace 6 días

About us

Beat is one of the most exciting companies to ever come out of the ride-hailing space. One city at a time, all across the globe we make transportation affordable, convenient, and safe for everyone.

Today we are the fastest-growing ride-hailing service in Latin America and part of the international FreeNow Group owned by Daimler.

But serving millions of rides every day pales in comparison to what lies ahead. Our plans for expansion are limitless. Our stellar engineering team operates across a number of European capitals where, right now, some of the world’s most ambitious and talented People are changing how cities will move in the future.

Beat’s footprint is rapidly expanding with current service in Greece, Peru, Chile, Colombia, Mexico and Argentina. Our global headquarters are in Athens and we are building our European headquarters in Amsterdam to attract the best talent in the world.

About the role

We are seeking a sharp, dynamic and organized Driver Operations Lead to manage our Drivers teams. This person should be a strong leader, able to allocate the resources, take decisions fast and without hesitation, following the guidelines and rules set for the Drivers.

It’s an opportunity to work with a world-class operations team on the daily functions that drive our business. You must be passionate, organized, 100% entrepreneurial and willing to take on the responsibilities necessary to make things happen!

What you'll do day in day out

The Supply Operations Lead is responsible for the whole Supply (Drivers) team management from the demand planning, till recruiting, resource allocation, performance management, feedbacks and terminations.

At the same time, he / she will be responsible for the onboarding & training, productivity, etc. He will also be expected to manage the work-force planning for our rapidly growing driver pool.

Also, this skilled leader must have a strong business and operations acumen, in order to partner with the rest of the team members like the Fleet Lead, HR Members and etc.

Design, implement and oversee processes for

a) recruiting & onboarding of drivers

b) managing driver schedules and maintain schedules.

c) onboarding and training new drivers joining the company.

d) managing driver qualification files, onboarding / off-boarding, recovery etc

e) work-force planning following the business growth.

Serve as the point person for relationships with the drivers and the team leaders for any operational issue, demand and etc.

Analyze the fleet growth and plan the hiring actions together with the HR and the recruiting machine

Analyze the driver’s data, produce reports and identify actionable insights to be shared with senior management.

Collaborate with distributed stakeholders to execute on Driver-related programs

Create Standard operating procedures in key operational areas to increase business operational efficiency

What you need to have

5 years of experience leading big operative teams.

Experience in managing staff, service contractors and other vendors.

Excellent negotiation skills.

Excellent organizational skills.

Strong process orientation.

Great financial and operational analytical skills.

Excellent written and oral communication skills.

Problem-solving skills.

English fluency (oral & written)

Team spirit and agility

Passion for disruptive innovation and technology

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