Primary Job Accountabilities
Carrier Relationship Management
Carrier Performance Management
Strategic Direction for Sustainability (EPA Smartway and other programs).
Internal Analytical Support (Provide assistance to internal Transplace departments to assist those departments in selecting, managing and optimizing core carriers.)
Consulting Services (Provide carrier management and industry insights to consulting team in support of consulting projects assessments, bids, benchmarking, etc.)
Essential Functions and Tasks
Manage, develop, coordinate, and optimize carrier relationships. Classify carriers by role (strategic, niche, etc.) and invest time as appropriate.
Develop strategic Top to Top relationships with key carriers. Lead efforts to develop strong relationships at all levels executive levels at carrier and Transplace, execution focused meetings between carrier Sales / Ops and Transplace account teams.
Identify new carriers to add to the core carrier base or to migrate from non-strategic to strategic roles.
Monitor the purchased transportation spend of their assigned carriers.
Create and distribute monthly carrier scorecards
Understand customer's operational requirements and ability to align that with the Transplace carrier network
Lead or assist in problem resolution between accounts and carrier.
Identify available capacity for difficult lanes and recommend carriers
Provide industry insights and market trends based on developing deep understanding of the North American transportation market.
Frequent interactions with core carrier sales, operations and executive leadership to stay current on existing and emerging trends.
Be data driven and use Data Mining including carrier classifications, specialty score-carding, historical information and other Transplace data to support company goals
Perform "Ad-Hoc Reporting as required to support account, consulting or other initiatives
Knowledge and Expertise
Knowledge of the Carriers' Business (In depth knowledge of carriers’ network and operational needs). Strong understanding of major modes : Truckload, LTL, IM, Rail, Dedicated and Private Fleets.
Knowledge of Carrier Operations (Which includes Financial, Equipment, Mode, Driver issues, geographical radius.)
Negotiation Skills, Tactics, Conflict Resolution
Advanced Knowledge of Microsoft Tools (Ability to leverage Excel and other MS programs, including Word, Outlook, Lync, SharePoint, etc.)
Adaptability / Flexibility
Sense of Urgency
Coordination & Collaboration
Analytical, comfortable analyzing data and presenting findings and recommendations effectively in both verbal and written communications.
This job will require travel, but does not require routine or extensive travel. Passport and VISA must be valid.
7 to 10 years or more analyzing and managing Truckload transportation, either at a shipper, carrier or 3PL. Knowledge of truckload industry, major carriers, cost drivers, best practices.
4 year degree required, Logistics, Supply Chain or Industrial Engineering preferred.
Monterrey, NL, Mexico