Application Support Engineer
CMS
Nuevo Leon, Nuevo Leon
hace 14 horas
source : Ecadoo

Essential Duties and Responsibilities nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Install configure troubleshoot and support enterprise applications in a Windows environment nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Install configure troubleshoot and support middleware nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Install configure troubleshoot and monitor web sites and web services in Windows IIS nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Configure troubleshoot and support cloud and server based applications nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Monitor production applications and systems and assist in recovering from system failures nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Build application redundancy and disaster recovery configurations nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Manage and coordinate projects as assigned nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Implement new products services and integrations nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Automate business processes and job functions nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Interact with various IT staff and business users nbsp Skills and Experience nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Self motivated and driven technical contributor nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Strong analytical and problem solving skills nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Able to work independently and as part of a team to achieve set goals nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Excellent analytical organizational and communication skills nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Able to prioritize multiple tasks and quickly change focus to high priority items nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Strong interpersonal verbal and written communication skills nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Able to plan and execute effective strategies that will lead to measurable business growth significant expense reduction or improved productivity nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Ability to evolve within a rapidly changing environment nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Experience summarizing and presenting findings and challenges to management nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Familiarity with diagnostic tools and performance optimization tuning nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Ability to assess root issues and provide solutions for the business and to the customer nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Ability to effectively communicate and translate technical language to non technical customers nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Demonstrates and promotes creativity and innovation Proactively seeks out alternate solutions to issues and business requests nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Bachelor s degree in technical discipline preferred or previous application support systems administration experience nbsp Required Technologies and Disciplines nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Working knowledge of web applications and web servers nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Understanding of basic Windows server administration nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Experience managing enterprise applications nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Basic understanding of Active Directory nbsp Preferred Technologies and Disciplines nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Understanding of WAN and LAN networks nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Familiarity with Powershell or other scripting languages nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Familiarity with Automation Platforms Such as Control M nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Project management nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Office 365 Administration nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Working knowledge of databases preferably MS SQL Server nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Working knowledge of Java nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Understanding of Active Directory nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Working knowledge of middleware applications preferably Tomcat nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Understanding of digital certificates nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Sharepoint Administration nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Understanding of Software as a Service SaaS nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Familiarity with Identity Management Software nbsp nbsp Other Qualifications nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Must be available for 24x7 support for application support related issues as part of a team on call rotation nbsp

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