Develops, manages and delivers support services to the organization's sales force. Collects and interprets sales data and analytics, manages large sales initiatives, and provides operational support.
Provide support for initiatives through effective communication, training, technology, process improvement and data analysis with limited management input.
May lead and support both short- and long-term planning initiatives to improve the ability of organization to plan ahead and operate efficiently and effectively
Assist in developing and implementing day-to-day sales communications, processes (including sales, training, and databases), technologies, and data analysis
Communicate directly with sales management and sales colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance and internal and external customer related information
Conduct verbal and / or written follow-up with internal colleagues and management regarding the information provided by this department
Responsible for ensuring up-to-the-minute accurate sales and / or quantitative information is captured in the appropriate databases or tracking sheet
May participate in mentoring, training, and coaching new staff
Update and maintain corporate databases as required and ensure accurate information is included in tracking reports
Identify quality control needs and assist in the implementation of measures to increase quality
Develop and implement training modules
Participate and may lead in the development of department procedures and processes
Attend and participate in team teleconferences and meetings as necessary
Perform quality control edits on all documents before issue to our internal or external customers
Perform all other duties as assigned
Degree in Business Management or other related discipline
3- 5 years related experience
Knowledge of CRM (Veeva)
Experience generating reports for Mexico and Latin America
Equivalent combination of education, training and
Understanding of industry and business trends
Ability to be self-directed, prioritize opportunities and perform multiple tasks
Ability to maintain demanding timelines
Possess strong organizational skills and attention to detail.
Possess strong communication skills, both verbal and written.
Possess strong research and analytical skills
Strong computer skills (Microsoft Office, database knowledge, Internet, etc.)
Ability to establish and maintain effective working relationships with co-workers, managers and customers.