What do you get to do in this position?
1. BaaN Application operation & User support
Accountable for deployment & maintenance of an homogeneous and high level competence of the support teams
Defines relevant Service Level Agreements for the activity of support to the users of the application
Act as an escalation point and contibute to solve users issues
Ensure an efficient relationship with partners, stakeholders and other teams of the organization, to address technical issues
Formalize and communicate all procedures related to application's operation (FAQs, Best practices, ) 2. Maintenance & Application deployment
Provide technical support to deployment projects
Clarifies business needs and requirements expressed by Super Users or Key Users
Perform a first validation of request (look for alternative solution)
Promotes re-uses of existing solution
Document process and solution, development of FAQs, procedures, 3. BaaN Finance Process Support :
Support finance business processes including month-end and year-end close processes.
Provide functional and technical support to finance business teams. Functions include : General ledger, accounts payable, accounts receivable, cash management, tax department.
Develop and maintain reports. Technologies : Crystal Reports 10, WebFocus ETL / DevStudio / ReportCaster, MS SQL
Vertex Tax Maintenance. Yearly GEO code updates and periodic issues with missing GEO codes.
Provide reporting for internal and external audits (IE. State sales tax, transactional data) 4. EDI Support :
Gentran EDI mapping ANSI X12 / EDIFACT transactions, Innovis / GXS / Open Text VAN, Inbound & Outbound process scheduling
Windows and FTP Scripting 5. Act as backup BaaN resource on functions beyond finance (IE. Manufacturing, logistics, procurement)
This job might be for you if :
Baan V ERP experience
Proven programming, technical and problem solving skills
Relational Database experience : DB2, SQL
ETL(Enhance, Transform, and Load), data integration / extraction experience
Experience working in an Agile / Scrum environment
Crystal Reports 10, WebFocus ETL / DevStudio / ReportCaster, MS SQL
Experience with Microsoft Office products (IE. Word, Excel)
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners.
We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company.
We’re looking for people with a passion for success on the job and beyond. See what our people have to say about working for Schneider Electric :
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Concerning agencies : Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.