Systems Engineer
Fortinet
Monterrey, NL, Mexico
hace 5 días

Job Duties and Responsibilities

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications, and functionality to integration.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate, and resolve customer's technical issues.
  • Provide assistance to identified customers with post-sales training.
  • Deliver product presentations and solutions to both technical and business audiences.
  • Generate high-level architecture designs to offer solutions to use cases in the enterprise vertical, review and prepare RFPs, carry out escalations with internal areas of product, support, commercial, etc.
  • Stay continuously updated through the courses and certifications required by the organization.
  • Knowledge, Skills and Abilities

  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree;
  • or a PhD without experience; or equivalent work experience.

  • Typically requires 5-8 years of field pre-sales experience.
  • Experience in technical / pre-sales support as a sales or systems engineer.
  • Experience in LAN / WAN / Internet services administration.
  • Experience with Wireless technologies, deploying, supporting and doing site surveys.
  • Strong understanding of Wireless Authentication technologies.
  • Strong understanding of DNS and NFS, SMTP, HTTP, TCP / IP.
  • Knowledge of the following technologies : Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, Public Cloud Security, Public Cloud (AWS, Azure, GCP) and Anti-Virus.
  • Strong understanding in the following technologies and protocols : RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.
  • 1Q, MD5, SSH, SSL, SHA1, DES, 3DES

  • Experience with encryption and authentication technologies required
  • Strong presentation skills
  • Fluent in English
  • Qualifications (Education, Experience and Certifications)

  • Bachelor’s Degree or equivalent experience related to IT engineering. Graduate degree preferred.
  • Certifications (desirable) : CCIE, CISSP, NSE4, CISM, CEH
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