Collections Agent
Nueva Leon, Mexico, North America
hace 3 días


  • Call the customers looking for Payments
  • Reconcile with the Customer when invoices paid are different
  • Depending on the situation look for the Approval from the AR person if a Credit note or Re-invoice is needed
  • Clear the assigned customers in SAP by applying payments received.
  • Load in Credit associations the bad debt and aging customers
  • Support in Credit Validations applying the questionnaire for credit references in future customers
  • Hold regular meetings with the team in order to discuss specific situations of the customers highlight any issues, talk through how productivity could be enhanced, debate ideas, etc.
  • Collaborate proactively with other areas in order to resolve the customer’s inquiries and needs.
  • Maintain open door policy for team and staff generally.
  • Proactively seek for possible solutions in order to improve the target in collections.
  • Experience in Collections for 2 years in a call center
  • ERP and / or CMR use experience is desirable.
  • Strong communication skills
  • Proactive attitude and Results oriented
  • Reportar esta oferta

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación