Zendesk is hiring! We’re looking for a motivated self-starter who has a consultative sales approach, provides excellent customer experience, and offers polished presentation skill! Our eSMB Account Executives single-handily own an inbound pipeline of sales opportunities and expand on existing customer accounts across a large emerging customer base.
Ideal candidates to join our team will bring a consistent track record in sales achievement, with Software / SaaS experience a plus.
Exceed activity, pipeline, and revenue goals on a monthly basis
Become a guide on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
Respond to a large number of inbound leads and existing customers
Continue to build pipeline of new business, upsell, and cross-sell opportunities
Develop and maintain relationships with accounts
Be the voice of our customers; understand their needs and make them champions
Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
Excellent verbal and written communications skills
1+ years of full cycle sales experience; software / SaaS experience preferred
Real passion for our technology and quick ability to learn tools and processes
Outstanding organizational skills, with the ability to multi-task a high volume of opportunities at all times
Ability to thrive in a fast-paced environment; move quickly, think strategically and superb at tactical execution
At Zendesk, we believe that every great customer relationship stems from a conversation. So we built a customer service software company that designs solutions to foster better customer relationships.
From large enterprises to startups, powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition.
Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at .