Employee Relations Manager
Tepotzotlán, EDOMEX, MEX
hace 3 días

The location of this position can be in Mexico State, Monterrey or Guadalajara.

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

If you want to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join the Employee Relations team as the Country Employee Relations Manager for Mexico.

We are seeking a progressive, hands-on, customer-obsessed individual who will help to develop our employee relations agenda of creating a positive employee relations climate that supports employee safety, capability, engagement and a high performance, customer-obsessed culture.

Understanding of local legislative guidelines, collective bargaining agreements and local union practices and demands is critical to help direct the people agenda and maintain Amazon standards and practices.

This position supports Amazon’s operations businesses within Mexico. The central objective of Amazon’s Employee Relations team is to ensure our organization’s treatment of employees is fair, respectful, and consistent.

The individual will be responsible for the following types of proactive work :

o Independently own large scale, country-wide projects that improve the associate experience at a site and network level

o Define, develop the existing arrangements for collective consultation and communication as required for the ongoing evolution of the business, and in compliance with Mexican labor Laws and Amazon ER policies.

o Partner with Senior Operations leadership and HR teams to create and sustain positive employee relations programs and best practices designed to achieve engagement targets which are aligned to Amazon’s ER philosophy.

o Design, deliver and evaluate training programs to build up employee relations capability for both operations and HR

o Collect and analyze quantitative and qualitative data from multiple sources including employee feedback mechanisms to identify trends and insight that can be used to inform business decision making to ensure positive employee relations.

o Conduct and oversee employee relations vulnerability risk assessments to identify opportunities and vulnerabilities.

o Partner to engage in continuous improvement in communication vehicles and practices. Support and advise Operations leadership and HR partners on effective change management

o In partnership with HR, analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations that are compliant with the relevant employment law.

o Ensure employee relations compliance with Mexican legislation in partnership with our HR and Legal Partners

The Mexico Employee Relations Manager also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed within limited time.

Balancing time between projects and crisis-response is a critical component for success in the position.

This position reports to an Employee Relations Principal for Emerging Markets. This is a full-time position that will require significant travel, up to 50% of the time over the course of the year, including occasional travel globally.

Due to the nature of the travel, the base location is flexible. The role will be located in Mexico City in one of the fulfillment centers.

  • Advanced degree or other specialized training in labor / employee relations a significant plus.
  • Previous Operations experience.
  • Ability to connect with people across a wide variety of cultural and socio-economic backgrounds.
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