Transaction Processing Associate Iv
Ciudad Juárez, Chihuahua, México
hace 3 días
source : JobLeads

About Conduent

Conduent delivers mission-critical services and solutions on behalf of businesses and governments creating exceptional outcomes for its clients and the millions of people who count on them.

Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth.

It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all ?

in the U.S., 11 million employees who use its ,and nearly nine million people who travel through ?daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review forworkers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at .

Job Description

  • Manages / oversees more complex tasks that are escalated due to issues.
  • Acts as domain expert.
  • Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
  • Ensures Quality is met (as per client expectations) for all volumes processed during respective shifts.
  • Coordinates appropriate staffing; interviews candidates.
  • Collaborates with Supervisors on key performance measures as set by the client.
  • Facilitates work allocation.
  • Tracks / monitors daily and monthly reporting.
  • Participates in progress improvement without impacting quality of work.
  • Communicates with teams and Managers to provide status of work.
  • Participates in meetings with internal teams and external clients.
  • Closing

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the ""Submit"" button at the bottom of the form.

    For those using Google Chrome or Mozilla Firefox please download the form first : click here to access or download the form .

    You may also click here to access Conduent’s ADAAA Accommodation Policy ."

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