Articulate the overall Symantec Bluecoat Information Security value proposition, vision and strategy to customers and partners
Map customer IT strategies to technical requirements and then to workable Symantec & Bluecoat solution architectures
Architect the solution through to implementation planning
Collaboratively develop and articulate an end-to-end solution design, inclusive of consulting, support and education
Provide focused leadership across technology area to drive initiatives with virtual teams in Area
Translate customer business requirements into integrated technical solutions
Explain to the customer the complete solution deployment lifecycle
Identify and execute assessment-led selling opportunities
Solution selling of all offerings within the Symantec Security Portfolio
Perform essential sizing, tuning and configuration, and recommend solution best practices
Provide customer with complete solution designs which may include 3rd-party products
Articulate and document how Symantec solutions provide increased business value and improved technical capability when compared to our competitors
Assist in technically closing complex and competitive opportunities through advanced competitive knowledge, technical skills, and credibility
Become recognized as a thought leader and source of advice for other functions
Deliver product and technology briefings
Train, mentor and collaborate with Technical Sales Organization (TSO) peers both locally and across NA
Function as the technical lead in the development of responses to RFIs and RFPs.
Proactively engage and communicate with the Business Units, Marketing and Sales
Employ industry-leading best practice and TSO methodology and tools
Identify revenue-impacting support escalations and pro-actively engage with required parties (both internal and external) to ensure timely and satisfactory resolution
Bachelor's degree in Computer Science, Engineering or equivalent.
5 + years of successful technical systems and sales engineering experience in the security, security consulting and / or data protection industry.
Specific experience in assessing customers' technical maturity against their defined goals and matching those assessments to solutions which meet or exceed client expectations
Knowledge of proxy, SSL decryption, CASB, DLP, protocol analysis, email security, encryption and threat intelligence.
Experience with LAN / WAN / WLAN (802.11) networking design, connectivity, routing and switching protocols.
Security Certifications such as CISSP, CEH, and CCSP strongly preferred but not required.
Presentation-ready knowledge of several Symantec or competitor solutions and expertise in products making up one or more solutions.
Ability to present a professional appearance and demeanor.
Ability to relate to a wide range of technical staff and managers in customer environments.
Able to articulate how Symantec solutions integrate with and enhance customer’s existing 3rd party install base
Broad product and solution knowledge of market trends in the Security industry and business
Collaborative spirit and excellent written / verbal communicator
Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.