Event & Meeting Service Coordinator
Bristol-Myers Squibb Company
Citi Center - MX
hace 42 días

MAJOR DUTIES AND RESPONSIBILITIES

  • Acts as an expert and facilitator of Meetings & Events with respect to Health Care professionals, venue contracting and coordination of invitations, travel logistics, material preparation and budget management from event initiation through execution and close out.
  • Ensure effective execution of Events when specific processes and activities are executed by a third party event organizer
  • Partner with the local business teams to provide a superior professional service
  • Manages all meeting costs to ensure budget needs are met aligned with business unit needs
  • Assure that meetings are planned, executed and controlled according to the project briefing
  • Accountable for own actions contributing to the execution of all events, in accordance with BMS Standard Operating procedures (SOPs) as well as statutory compliance requirements for the local market.
  • Conducts due diligence across all activities

  • Develops and maintains strong relationships across the matrix environment, building alignment and strong communication with multiple internal and external stakeholders
  • Collaborates with other experts including the Meetings Management Business Partner, Strategy and Ops, Legal & Compliance, Global Expenditures, , Global HCP, Congress & Meetings Management, and Business control, seeking advice where appropriate
  • Proactively seeks opportunities for process simplification, seeks input and engages the support from multiple stakeholders
  • An expert on contract management, advises stakeholders on the HCP contracting process within the local market and cross border.
  • Supports driving the strategy for continuous improvement with standardization, automation and process simplification.
  • Responsible for ensuring speed with escalation and resolution of issues relating to meetings management and HCP payments.
  • Supports the implementation and training of the end to end meetings management process and any new systems for the cross functional team
  • Supports the review and updating of all training materials as necessary and maintenance of the local market SharePoint site.
  • Provides training support to other markets and proactively shares examples of good practice and innovation with own team and worldwide colleagues.
  • Demonstrated ability to assess, escalate where appropriate and promptly resolve problems
  • Demonstrated ability to apply strong quantitative and analytical skills to provide business solutions with a customer-centric focus
  • Demonstrated ability to effectively manage own workload in line with business needs
  • Proven ability to demonstrate an innovation mind-set, including simplification of processes
  • Demonstrated high level of proficiency in using IT and online systems for managing processes and reporting purposes
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