HR Service Specialist - GBS Employee Lifecycle Management
San Luis Potosí, San Luis Potosi, Mexico
hace 28 días

Join us now in the exciting journey of the company’s expansion and seize the unique opportunity to take an active part in shaping the development of the new global organization.

You will have the opportunity to work in a high-paced international environment and grow together with the rapidly developing business.

Tasks :

  • Ensures appropriate support for internal customers, and oversees accurate and timely processing of information with all stakeholders;
  • Ensures execution and delivery of assigned HR Services according to defined Service Level Agreements;
  • Delivers best in class HR Service support to HR communities, business managers and employees.
  • Recommends enhancements, improvements and simplifications of existing processes and procedures based on experience with customers;
  • Supports internal customers by communicating, informing and consulting regarding policies and standards on assigned processes;
  • Performs and assures adequate data entry into appropriate systems as necessary for assigned HR Service;
  • Prepares information and documents for external authorities;
  • Supports the execution of employee life cycle management processes such as on-boarding management and program preparation for pre and post joining formalities;
  • Manages employee documentation and induction formalities;
  • Manages employee helpdesk for query resolution in different formats of communication.
  • Requirements :

  • Bachelor's degree or up to 2 years of experience;
  • Previous experience in HR Shared Services for a global company a strong plus;
  • Previous experience in Talent Management or HR Generalist role a strong plus;
  • Completed degree in higher education (BA);
  • Master or postgraduate studies in HR a strong plus;
  • Proficient in business English;
  • Excellent written and verbal communication skills;
  • Customer service orientation;
  • Proactive way of working with a strong can do attitude;
  • Strong user knowledge of Microsoft Office and Excel skills;
  • Good organization and coordination skills;
  • Attention to details;
  • Strong analytical and problem solving ability;
  • Stakeholder management skills;
  • Ability to work in teams;
  • Exposure to SAP tools a strong plus;
  • Understanding of ELCM aspects such as Leaves, Separation, Salary components, Induction, Onboarding etc. a strong plus.
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