Capitan de Restaurante
Hilton
Guadalajara, Mexico
hace 9 días

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

A Restaurant Supervisor, will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, you will be responsible for performing the following tasks to the highest standards :

  • Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
  • Monitor, observe and assist in evaluating team member performance
  • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Assist in monitoring inventory and inventory control
  • What are we looking for?

    A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

    To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

  • Food and Beverage experience
  • Able to meet financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Passion for delivering exceptional levels of guest service
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