IT Process Engineer I
Jabil
Guadalajara, Jalisco
hace 35 días

Job Summary

Supervises a group of individuals involved in the development, support, coding, testing, debugging, documenting, maintaining, and installing of business applications programs.

Essential Duties & Responsibilities

  • Maintain availability of system including assisting installation at plant sites, providing support to current users, monitoring the system and troubleshooting issues.
  • Train and support for all plants including coordination with other plants and installation teams.
  • Participate in development and rollout of new functionality
  • Assist in development of guidelines, checklist, procedures and training documentation.
  • Ensure that projects are scheduled, planned to achieve the right balance of roadmap / strategic developments and necessary ongoing enhancements to maintain the integrity of the application / infrastructure
  • Ensure project communication is effective with all parties.
  • Allocate resources to projects.
  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are best in field’.
  • Establish new measurement systems if / where possible.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to work effectively under pressure with constantly changing priorities and deadlines.
  • To be proficient and knowledgeable in all areas related to the IT department functions.
  • To maintain discretion and confidentiality in all areas pertaining to the IT systems.
  • Understand and embrace the business and IT strategic direction.
  • Ensure all sensitive and confidential information is handled appropriately.
  • Education & Experience Requirements

    Bachelor’s Degree in Computer Science or Management Information Systems preferred.

  • Or minimum 3 to 5 years experience, or equivalent education and experience.
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