IT Network Engineer 2
Fortinet, Inc.
Mexico City, Mexico
hace 5 días

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Organization Overview Fortinet (NASDAQ : FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe.

The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure.

They are strengthened by the industry's highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations' most important security challenges, whether in networked, application or mobile environments -

be it virtualized / cloud or physical. More than 310,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands.

Learn more at http : / /, the Fortinet Blog http : / / / or FortiGuard Labs http : / / www. / . City Mexico City Mexico City State / Province Other-World Country Mexico MX Title IT Network Engineer 2 (AMCS509) Req # AMCS509 Job Status Full Time Regular Functional Area Sales Position Overview

  • Work under the direct command and management of the Senior Engineer at the Latin
  • America.

  • Design and configure the HQ's local and wide-area networks as directed or as required for
  • optimal performance.

  • Manage the daily activities of local and wide-area network systems, perform diagnostics,
  • schedule preventative maintenance and ensure that above all else network systems are


  • Manage and monitor the virtual infrastructure to ensure high availability of services.
  • Anticipate future problems and modify the network to ensure continued network
  • operations.

  • Be responsible for installation, administration, and testing of network servers, operating
  • system software, hubs, routers, switches, cabling, and other related network

    components / equipment.

  • Create / Modify detailed documentation of the HQ network architecture and managed
  • processes for anyone who may need to use it.

  • Work with Fortinet HQ in order to create and implement existing IT policies.
  • Perform network maintenance and system upgrades including service packs, patches and
  • security configurations.

  • Manage the external and physical security processes of the office, such as the Badge
  • access system and Video Surveillance system.

  • Resolve technical issues your coworkers may experience with their equipment on a daily
  • basis.

  • Remotely assist users in LATAM in all IT related issues.
  • Assist any client or peer using the conference or training rooms.
  • Maintain and troubleshoot the VoIP system present in the office, as well as any peripheral
  • projects related to it.

  • Take internal and external trainings as needed (including self-training modules) in order
  • to keep product knowledge at the best possible, and be an expert resource for your peers.

  • Provide support to engineers in all aspects related to the laboratory, such as physical
  • installations, configuration or changes in the topology.

  • Manage the distribution, install software and return of laptops for LATAM users.
  • Be able to process and respond to requests from your peers in a timely manner.
  • Be able to respond to emergencies at the office after-hours in a timely manner.
  • Work with third party vendors in order to resolve reported incidents.
  • Manage the access to the internal IT Assets system
  • Deliver reports and KPI’s from the daily activities
  • Proposed a Plan about the planning activities on the month.
  • Use a ticketing system to document the activities with the users.
  • Desired Skills and Experience

  • Clear understanding of the engineering role within the technology-sales process.
  • Strong understanding of common TCP / IP Service Protocols, such as ICMP, DNS, FTP,

  • Strong understanding in the following technologies and protocols : PPTP, L2TP, 802.1q,
  • 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5.

  • Experience with design, installation and / or operation of network security solutions,
  • including at least three of the following : Firewalls, VPNs, IDP / IPS, Antivirus Gateways,

    Web Content Filtering, Antispam, Vulnerability Managers, Database Security, and VoIP


  • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX
  • flavors / variants.

  • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active
  • Directory, Digital Certificates / PKI.

  • Experience designing and / or operating / maintaining Wireless networking in a secure way.
  • Deep understanding of VoIP solutions and VoIP security systems is a plus.
  • Product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, Antispam, URL
  • Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor

    products is a plus.

  • Bilingual : Strong oral and written communication skills, both in Spanish and English.
  • Exceptional ability to clearly articulate messages in English and Spanish.

  • Strong analytical skills, oriented to details.
  • Ability to be autodidact and learn new knowledge areas on his / her own.
  • Highly organized. Capable of working and multi-tasking across multiple projects.
  • Self-motivated, with ability to work without direct supervision.
  • Adaptable and flexible, operating in a fast-paced, dynamic environment.
  • Ability to work and make decisions under high pressure.
  • Deep technical knowledge on computer networks and Internet security.
  • Experience working with a methodology like ITIL.
  • Desirable a Network or Security Certification.
  • Experience with asset systems and ticketing system.
  • Develop internal process like ITSM
  • Have the experience to install and deploy server to give services to the users, like a FTP,
  • DNS, ITSM for example.

  • Fluent in English
  • EEOC / AAP Accommodation : If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Fortinet, Inc at (408) 235-

    7700 of accommodations for assistance.

    EEO : All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

    Fortinet participates in E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-

    based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records

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