Business Process Analyst
SafeGuard World International
, Mexico
hace 29 días

Role Overview :

The business process analyst engages with business unit managers and subject matter experts (SMEs) to engineer and re-engineer business processes to ensure deployment of efficient and productive process and procedures.

Key Responsibilities :

  • Business Process Engineering :
  • Demonstrate knowledge of the SGWI organisational strategy, vision and goals
  • Demonstrate knowledge of how the organisation’s strategy is aligned to its goals and then to processes
  • Identify and analyse core business processes and workflows
  • Facilitating workshops with SME's
  • Document processes and work flows
  • Assist the organization in developing standard operating procedures and best practices
  • Serve as a liaison between Organizational Excellence (OE) and the business
  • Perform statistical analysis to understand if processes are working
  • Implement continuous analysis to support process transformation with changing business environment. (CPI)
  • Act as a temporary process performer in instances where the process is currently being engineered.
  • Change Management :
  • Communicates changes and provides training to impacted groups in the organization
  • Ensures processes are applied consistently across groups
  • Uses metrics to drive changes in processes for improvement
  • Skills Required :

  • Knowledge of operational excellence / process improvement programs and systems
  • Experience with business process engineering / reengineering
  • Experience in creating process maps - Knowledge of using Visio and other process mapping / modeling tools
  • Strong analytical, decision making, and organizational skills
  • Strong verbal and written communication skills
  • Ability to work effectively and collaboratively with minimal direction
  • Ability to be a self-starter and thrive in a fast-paced environment
  • Strong Microsoft Office skills.
  • Project leadership experience
  • LocationLocation CountryMexico

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