As part of our international team you represent the software platform and infrastructure organization embracing our products provided by distributed departments organized in >
35 agile teams worldwide.
You act as the key interface to our internal and external customers and stand for reliable software infrastructure and platform solutions that lever synergies and consistency over all product development centers of the business unit.
You act as the internal voice of the customer for the Agile Release Train and work with customers as well as Product Owners to constantly understand and communicate their needs and participate in the validation of the proposed solution
Your strong communication skills typify us as a consistent, service and customer oriented organization.
Being responsible for the successful execution of complex software and infrastructure development projects you manage our key stakeholders and stimulate a unitary communication between product development centers and our core software organization.
This we expect :
1.Manage the focus topics of our stakeholders and ensure an excellent support
2.Measure and manage the customer satisfaction
3.Understand customer needs and validate solution.
4.Negotiate product content and timing with stakeholders and OEMs
5.Keep departments and teams aware of activities, priorities and progress
6.Foster internal communication and coordination between departments and teams
7.Serve and facilitate external communication with our key stakeholders
8.Ensure consistent application of processes, methods and tools
9.Maintain metrics that visualize solution and program progress
10.Ensure application of company quality standards and norms for our platform and infrastructure products
11.Report aggregated status and project progress to line management and lead customers
12.Manage impediments by reaching out our larger company network
We’d appreciate if you furthermore enrich our team by some of the following :