Customer Service and Production Planner
Robert Bosch México S.A.
Eje Centro Sahop, MX
hace 22 días

Company Description

Bosch was founded in Stuttgart in1886 by Robert Bosch (1861-1942) and for over 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day.

Our products, present in a wide variety oflands, contribute to improve the quality of life of millions of people.

Job Description

  • Analysis of the customer releases, EDI 830,862,850, JIT / RAN’s
  • Create a Production plan in order to assure the customer orders on time and quantity.
  • Follow up 100 % about deliveries on time, ASN, Paperwork, System communication according customer expectations or rules (Example : Ford CMMS, DDL, etc.)
  • Make a prognosis for the next 15 months, using customer EDI, TPZ, Forecast of sales )
  • Follow up in the internal KPI’s as Inventory levels, Reduction Cost, Delivery Performance internal and External.
  • Develop of leveling Pattern about internal standards using the proper tools as NIV+, Heijunka Boards, Kanban System and Pull system.
  • Create a Shipment plan according customer demand and follow up with Laredo Warehouse team for ship on time.
  • Acknowledge about ECR’s, break points an SOP for new models or projects.


  • Career of preference ( IMA, LAE, International Business , Industrial Engineering )
  • Acknowledge of Automotive Portals (Ford, FCA, GM, American Axle, Tesla and Honda).
  • Minimum of 3 years’ experience at Customer Service and production planning (MPS).
  • Negotiation skills and facility to handle conversations with customers, English 90 %.
  • Team work
  • SAP ( Modules of Planning, Customer Service and Shipping )
  • Proactive and oriented to support in special situation, work under pressure.
  • Additional Information

    Bosch is constantly expanding their international presence, since for us cultural diversity represents one of our greatest strengths.

    We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology.

    We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.

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