Project Manager
JDA Software Group, Inc.
Monterrey, Nuevo León, Mexico
hace 13 días

Job Description

At JDA , we’re fearless leaders. We’re the leading provider of end-to-end, integrated retail, omni-channel and supply chain planning and execution solutions for more than 4,000 customers worldwide.

Our unique solutions empower our clients to reduce costs, increase profitability and improve collaboration so they can deliver on their customer promises every time.

Using JDA, you can plan to deliver. www.jda.com

Location

Monterrey or Mexico City, Mexico

Overview

JDA is searching for a Project Manager for our Consulting Services group. This position requires partial travel time.

Responsibilities

  • Lead project team in the resolution of customer project issues, escalating to appropriate parties as needed
  • Collaborate with appropriate JDA resources on customer's business, organization and culture to strengthen their credibility as trusted advisors
  • Assist in generating Statement of Work and customer proposal documents
  • Help validate and produce appropriate baseline project plans and templates
  • Work with appropriate parties to plan project resource requirements
  • Provide guidance, feedback, coaching, and developmental experiences to project team members
  • Assess project performance and communicates lessons learned to increase institutional knowledge
  • Ensure project team adheres to JDA policies, procedures, methodologies and quality standards
  • Manage services engagements including interactions with client project team and client executives
  • Resolve all project issues including budget, timeline, accounts receivable, scope changes, software functionality and technology
  • Provide regular project communication and status reporting
  • Manages project quality to ensure customer satisfaction
  • Lead process change and serve as a subject matter expert to drive key decisions
  • Identify Key Performance Indicators, develop baseline measurements, establish ongoing measurement processes, measure and present quantifiable results
  • Ensure that projects deliver the value / ROI sold with the engagement
  • Build collaborative relationship that increases customer's perception of the value JDA brings to their business and expands future business opportunities
  • Maintain a full understanding of our competitor’s software and service solutions
  • Keep individual and project expenses within budget
  • Record cost-transfer time to other JDA teams, as appropriate
  • Escalate issues that may have negative financial impact
  • Manage service engagement budgets
  • Review billing for all active accounts
  • Record and reports on billable time to customer
  • Maximize margin on service engagements
  • Ensure supporting project documentation is in order and submitted timely
  • Maintain project compliance to JDA’s project management methodology
  • Contribute to the ongoing development of project management, implementation, and solution templates and best practices
  • Effectively identify and close additional software and service opportunities within your client base
  • Required Skills

  • PMP certification preferred.
  • 5-7 years of experience managing major software solutions implementations
  • Knowledge of Retail, Warehouse or Manufacturing environments a plus
  • Entrepreneurial drive and work ethic
  • Proven experience working as a Project Manager or similar capacity. Previous experience in Consulting companies
  • Knowledgeable in project management best practices.
  • Demonstrated leadership experience in a software consulting, implementation or development projects.
  • Demonstrated experience presenting and interfacing with C-Level Executives
  • Skilled at leading and coordinating across diverse teams to achieve desired outcomes.
  • Ability to resolve complex problems with little to no guidance
  • Capable of facilitating (design sessions, conflict resolutions, brainstorming, etc).
  • Strong interpersonal skills with the ability to mentor, coach and train.
  • Excellent communication, client relationship and analytical skills.
  • Well organized and consistently meets commitments.
  • Self-starter / able to work and lead groups independently
  • Comfortable in a dynamic, fast-paced surrounding
  • Highly developed organizational skills
  • Strong analytical skills, particularly in requirements gathering, root cause analysis, problem resolution, and quality assurance
  • Proven ability to identify potential problems / outstanding tasks, and finding solutions
  • Proven track record with exceptional follow-through
  • Excellent analytical, writing and presentation skills.
  • Bilingual Fluent in both Spanish & English
  • Extensive travel required (75-100%)
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