Service Desk
Accenture
DF, Mexico
hace 64 días
  • Descripción de la posición
  • Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

    Choose Accenture, and make delivering innovative work part of your extraordinary career. Location : CDMX Job Description IT Customer Service Representative Fortification Project Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.

    Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

    Primary responsibilities are focused on customer contact, not transaction processing. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

  • Requisitos básicos
  • Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

    Choose Accenture, and make delivering innovative work part of your extraordinary career. Location : CDMX Job Description IT Customer Service Representative Fortification Project Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.

    Liaise with other support teams, or product teams as required to resolve requests issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

    Primary responsibilities are focused on customer contact, not transaction processing. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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