Amazon Mexico is looking for catalog specialist who are enthusiastic, hard-working and creative to join our strategic support team.
As a Senior Catalog Associate your tasks will include :
Populating and proposing content for the product catalogs on the Amazon websites;
Interacting and coordinating with vendors and manufacturers to help ensure a smooth data flow;
Participating in the identification and correction of catalog errors; investigating catalog related complaints;
Creating reports regarding work received and work performed;
Resolving problems that appear on the supply chain and help improve inventory health.
In addition to the responsibilities mentioned above, you will be expected to take on a larger organizational role. These can include tasks such as :
Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes;
Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met;
Inform the manager regarding possible quality issues; analyze the situation and recommend corrective actions;
Flag any updates received from stakeholders on process to Lead / Manager;
Training and mentoring other Associates;
Participate in process related meetings / calls.
Fully Bilingual (Spanish / Portuguese)
MS Office proficiency
Bachelor’s degree in any discipline is preferred; business or technical background is considered an advantage;
1 2 years of work experience or background in data-driven business operations processes is considered an advantage.
Strong organizational and project management skills, including prioritizing, scheduling, and time management.
Exceptional interpersonal skills, ability to build relationships and influence others without authority.
Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.
Advanced proficiency in Excel
SQL and VBA knowledge is a plus
Dive deep into a problem, perform Root Cause Analysis’ and identify constraints to recommend a solution