Direct Quality and FA Engineers Worldwide for Workcell Staff in operating within area of assigned responsibilities with a high level of efficiency, integrity and enthusiasm, striving to achieve excellence in all endeavors.
Represent the quality function of technical support, in conjunction with other internal support groups with all Worldwide Workcell Members, regarding issues affecting, Quality, lean manufacturing, and six sigma quality initiatives on global customer accounts.
Essential Duties & Responsibilities
Create and / or validate training curriculum in area of responsibility
Review and analyze field and manufacturing line component failures, and corrective actions; feedback to engineering; generate pareto and trend charts; drive corrective actions
Coordinate and generate failure analysis and corrective action reports for component issues
Review and guide component reliability testing, provide technical assistance in the testing and checking of assigned parts specialized fields such as physical, functional and environmental testing
Work with quality, production, manufacturing, suppliers and subcontractors to discuss and resolve quality aspects of specialized parts, materials and assemblies
DPM expectations are clearly communicated to the supply base
Communicate changes in Jabil DPM expectations on a timely basis
Provide communication forum for the exchange of ideas and information with the Worldwide plant quality and functional management departments, associated with new quality initiatives (process control tools)
Organize verbal and written ideas clearly and use an appropriate business style
Prepare and present customer presentations related to quality improvement initiatives
Assess communication style of individual team members and adapt own communication style accordingly
Define, develop and implement Quality Engineering strategies, which contribute to the campus strategic directions
Provide regular updates to Quality Engineering Manager on the execution of the strategy
Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-
value-added processes, or complete re-engineering of processes and systems).
Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value
Provide feedback to Test Engineering Manager & workcell manager on cost and cost trends
Review all supplier discrepancies. Coordinate and track the corrective / preventative action effort.
Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
Interface and provide technical support on component quality issues with the customer as needed
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
Comply and follow all procedures within the company security policy
May perform other duties and responsibilities as assigned
Education & Experience Requirements
Bachelor’s degree required
Three to five years experience
Experience with integration and implementation of MES processes and tools / systems
Specific experience with implementation and use of RAD (Real time alerting DPMO software) is highly desirable
Experience with process mapping / improvement and requirements definition and analysis
Experience with definition and documentation of business requirements and system specification
Or an equivalent combination of education, training or experience.