Rockwell Automation, the world's largest company dedicated to industrial automation, employs about 22,000 individuals globally, makes its customers more productive and the world more sustainable.
Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence, and serves customers in more than 80 countries worldwide.
When you choose Rockwell Automation, you join talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority.
Because when you succeed, we succeed.
Position Summary :
This is an administrative support role within Global Sales and Marketing (GSM). This position supports the Rockwell Automation vision, mission and values by supporting sales initiatives, maintaining relationships with customers, our distributor partners and providing assistance to our Field Sales organization.
The ideal candidate is detail-oriented, possesses outstanding communication skills, has strong project management skills, superior organizational skills, the ability to follow procedures and direction, and works well in teams.
Must possess the ability to prioritize and multitask in a fast-paced environment with tight deadlines.
Assist sales account managers in pre and post sales functions (quoting, price comparisons, product crossovers, sourcing stock)
Account management in concert with outside sales including critical customer issue
Assist technical consultants with demos, control and showcases
Collaborate with lead qualification team :
Drive improvements in the lead program / sales process
Identify and complete initial qualification of leads
Lead and contribute on Productivity projects including various tasks associated with projects, as required.Provide support and direction on Local and Commercial Marketing Events as needed
Welcome and direct visitors, monitor entry and access for guests, deliveries, Wi-Fi, etc.; answer / direct incoming call
Coordinate internal / external meetings, small events; assist with some travel around meeting logistics
Support basic office function (maintain equipment, order supplies, etc.) and coordinate payment for office expenses
Handle incoming and outgoing mail and shipments for local office and training coordinator
Ability to :
Function as a member of a team dedicated to quality customer service
Problem solve and respond to unique situations
Take initiative and use sound judgment to complete tasks in an innovative way
Perceive the purpose of a project and lead a project team to accomplish a goal
Be responsive, proactive and provide attention to detail
Utilizes SAP and other software systems to create and maintain databases and develop necessary reports.
Prepares materials needed by management for conferences, presentations, telephone calls or meetings, and informs management of matters to be considered
Provide travel and expense support for typically sales management level positions
Uses appropriate judgment & initiative to determine action to take in non-routine situations.
Communicates and / or initiates change focused on process improvements
Many company and departmental matters are of a highly confidential nature. It is imperative that he or she has a clear understanding and respect for the sensitivity of such material.
College degree. Administrative related.
Office suite knowledge.