About Swiss Re
Swiss Re Reinsurance provides clients and brokers with reinsurance products, insurance-based capital market instruments and risk management services.
Reinsurance operates globally through two segments Property & Casualty and Life & Health. Reinsurance revenues totalled USD 29 billion in 2016.
About the Role : Position Summary :
Position Summary :
The Technical Associate is responsible for providing support to Swiss Re's Client Markets Team, covering the Property and Casualty Business Portfolio of Latin America Property and Casualty markets.
S / he must want to collaborate within a team environment and actively transfer knowledge, coordinate and act accordingly to regional strategic initiatives and priorities.
S / he will ensure that client market supporting activities are performed accurately, efficiently and according to relevant timelines.
The role will report to the Business Services Team Leader responsible for this team in Mexico.
Provides Underwriters with support for all non-client facing activities, including data entry in our underwriting tools : submission and renewal set up, underwriting and contract support, preparing slips, endorsements and sending to client.
Rating tool set up, including requesting missing information from client when necessary, utilizing internet search when necessary for further risk details, creating / manipulating spreadsheets and pivot tables when necessary to format data.
Maintain current client information by accurately entering new contacts and / or updating client contact information in global platform as well as local excel database.
Also, support home office with current contact information requests regarding the annual NPS survey.
Coordinate with Underwriting to ensure required documentation is maintained as per local requirements and stored and accounted for in relevant tools in accordance to compliance deadlines.
Support Facultative Underwriting with reporting needs. Run renewal reports or any other requested reports from tools and maintain account renewal status when requested.
Resolves accounting discrepancies and overdue accounts : contact clients and coordinate with internal accounting department to resolve overdue premiums and / or discrepancies.
Participate in bi-weekly accounting meetings.
Audit Compliance ensure proper documentation and data quality to meet audit requirements.
About You :
A four year college degree or equivalent; higher education such as an MBA is valued
Re / insurance knowledge and experience;
Highly motivated individual who can think analytically and proactively
Work together with clients, internal and external, listen to their needs and look at challenges from their viewpoint
Excellent organizer, flexible and able to work effectively under tight deadlines
A strong customer focus and service orientation
Reliable and self-reliant task manager
Own problems and the accountability for solving them; ability to cope with changes in tasks and priorities
Evidence an openness to new ideas and solutions, whether from inside or outside; ability and willingness to transfer knowledge and experience to colleagues
Proactively offer assistance to others, seek opportunities to pitch in and help colleagues
Demonstrates willingness and initiative to seek new knowledge and tasks, question current processes, and suggest improvements
Excellent Excel and PowerPoint skills
Excellent written and verbal communication skills
Fluent in Spanish; working, professional English